Should the Customer Success team be responsible for it?

Customer Success has its roots in the Software-as-a-Service (SaaS) world and my original definition was very much SaaS-centric. Customer Success is when your customers achieve their Desired Outcome through their interactions with your company. If you can keep this simple definition of Customer Success in mind, everything else in this guide will make sense.
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Dionna:
I'm 15 years old and a freshman in high school.
(6 September 2016)

Armandina:
She said she s not happy?
(6 September 2016)

Armandina:
She s supporting him and all of a sudden she tells me she s not happy with him and misses me.
(6 September 2016)

Armandina:
Several months late she starts dating this kid.
(6 September 2016)

Armandina:
Off and on for almost 2 years until she finally crushed my heart after I made a grand gesture by taking her out of state to see her favorite band.
(6 September 2016)

Armandina:
Then like all new things it burned out.
(6 September 2016)

Armandina:
Me and this gal had an amazing start.
(6 September 2016)

Karie:
My girlfriend had a bad first kiss NEED HELP?
(6 September 2016)

Hyon:
I want to move out or be adopted because I HATE my grandparents soooooo much.
(6 September 2016)

Hyon:
They tell at me and put me down and make me cry.
(6 September 2016)