We can also retain any money they have in their account

My account was closed on the 5th of november, no state of reason in any email so i contacted their chat several times. They told me i just have to verify w/ my documents, i did this several times. Then only a week later i get my account closed. I've tried contacting the IBAS but haven't had a reply, what are my options?
_

Deedee:
Do Snapchat messages disappear like photos do? Or is it just the photos that go poof?
(20 December 2016)

Deedee:
Is there no distinction between the two?
(20 December 2016)

Phillis:
Question for the women. What's more important in a guy, Looks or Laughter?
(20 December 2016)

Phillis:
The way he looks or the fact that he can make you laugh?
(20 December 2016)

Raeann:
My bf has iv shld i stay with him?
(20 December 2016)

Willie:
What do you guys think of the name Nyree?
(20 December 2016)

Willie:
I will also add another name (my grandmothers first or middle name) which is Elsy or Viola.
(20 December 2016)

Willie:
After i got my two cats Namiko and Nefertiti, i decided that the N-trend will live on lol and i wanted a name starting with N, so I found Nyree and i thought it was so pretty.
(20 December 2016)

Willie:
I only have one name and I have thought of naming myself for a while with a second name but it was so hard to choose.
(20 December 2016)

Adelaide:
Which lie do I tell my boss?
(20 December 2016)